FAQs
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What is the full schedule?
Please see the full schedule here.
What is the address of the venue?
777 Watters Creek Blvd, Allen, TX 75013
Where should I stay?
We have a conference rate onsite at the Marriott! Your workshops can be just a short walk away. Click this link to book a room with our conference rate.
Is there parking onsite?
There is a parking garage onsite. Additional parking charges may apply. You can find more information on the hotel website.
Are meals provided?
Meals are not provided in the general admission price. However, we would love for you to join us for our luncheons! Sit, eat, and learn from some of our fantastic speakers. These will be offered both Friday and Saturday for an additional fee. Please keep an eye out in your email for announcements regarding their availability. These sell out quick!
If you do not purchase luncheon tickets, there is a restaurant onsite at the Marriott as well as many great options in the Watters Creek shopping area, a short walk across the street.
Why haven’t I gotten a confirmation email?
Please check your junk or spam folder and mark [email protected] as a trusted sender in order to receive our communications. We will be sending other important messages with this email address, and we would hate for you to miss out! If you still cannot find your confirmation email, please reach out to [email protected].
When can I build my schedule?
When session selections come available, we will send you an email notifying you that you can now select your sessions. This email will include a link to modify your schedule. Keep an eye out in both your inbox and spam folder for our communications!
How do I modify my registration?
- You can follow this link and select “Already Registered?” at the top of the page. You will be prompted to enter your registration information to login before modifying your registration.
- Many of our email communications will include a link that says “Modify Your Registration.” This link will take you directly to the modification page.
What should I expect for the virtual attendee experience?
Two weeks prior to the event, you will receive an email that includes a link to watch the Hope Together Livestream. All virtual sessions are pre-selected and will be recorded. Virtual attendees will have access to the recordings 30 days following the event.
What are the group rates for the Hope Together Conference?
We are happy to offer 20% off of our regular ticket prices for groups of 5 or more!
This discount will automatically apply to your tickets once your group size reaches this range.
How do I register my group?
Firstly, you will need to complete the registration process up until the Registration Summary page for yourself. At the bottom of this page, you will see a button that says Add Another Attendee. Click this button and complete the registration process up to this point for your group member. Repeat this until you have added all of your group members. Once you are ready to check out, proceed to the final page and complete your payment. All members of the group should then receive confirmation emails from your order.
How do I add someone to my group once I have already registered?
Follow this link and log in by clicking Already Registered? at the top of the page. You will be prompted to log in by using your confirmation number and email address. Once you have done this, scroll to the bottom of your Registration Summary and select Add Another Attendee. If you do not follow this process, you will not receive the correct group rate for your ticket.
I can no longer attend the Hope Together Conference. Can I get a refund or change my ticket type?
Our refund policy is as follows:
Event registrations for the conference, luncheons, or pre-conference workshops are refundable (minus any additional fees) if requested by June 28, 2024. Any refund request after June 28 will not be accepted. You will, however, be able to convert your registration to a Virtual Ticket and be able to access the event content up to 30 days following the conference.
To request a refund or change your ticket type, please contact [email protected].
Can I transfer my ticket to someone else if I can no longer attend?
Yes! We are sorry that you can’t make it, but we are happy to assist you. Please contact [email protected] to start this process.
Is there transportation from the airport?
Unfortunately, we are not able to provide transportation from the airport. The following are estimated driving distances from our local airports:
Dallas-Fort Worth Airport: 34 miles
Love Field Airport: 26 miles
Do you provide letters for visas?
No, we do not provide letters for visas.
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